Privacy policy
App Name: Road Rescue

1.⁠ ⁠Introduction

Road Rescue (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application (“App”).

By using the App, you agree to this Privacy Policy.
If you do not agree, please do not use the App.

2.⁠ ⁠Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Profile photo

Mobile number

Email address (for login and support)

b. Location Information

Your real-time location is collected (with your permission) to:

Identify your position during an emergency

Connect you with nearby service providers

Display nearby repair shops or helpers

You can disable location access anytime from your device settings.

c. Device Information

Device model, OS version, and unique identifiers (for app performance and security)

Log data (IP address, crash reports, app usage data)

d. Service Provider Data

If you choose to register as a service provider, we may also collect:

Your business name and service type

Contact information

Location of your service area

3.⁠ ⁠How We Use Your Information

We use the collected data to:

Provide roadside assistance and connect users with nearby service providers

Improve app performance and user experience

Communicate important updates, offers, or support messages

Prevent fraud, unauthorized use, and maintain security

Comply with legal and regulatory requirements

We do not sell, rent, or share your personal data with third parties for profit.

4.⁠ ⁠Data Sharing

Your data may be shared only in these cases:

With service providers you contact through the app (only relevant details like your name, phone number, and location)

With authorities if required by law or for safety/security purposes

With analytics and cloud providers (Firebase, Google Maps) strictly for app functionality

5.⁠ ⁠Data Retention

We keep your personal information as long as your account is active or as needed to provide services.
You can request deletion of your data anytime by contacting us at [your email address].

6.⁠ ⁠Security

We use Firebase Authentication and Firestore security rules to protect your information.
However, please note that no method of data transmission or storage is 100% secure.

7.⁠ ⁠Your Rights

You can:

Access or update your account information

Delete your account permanently

Revoke location permissions

Contact us to request data deletion or clarification

8.⁠ ⁠Children’s Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect their data.